If this was my store, they would all be sacked. We are so glad to hear you are happy with the service. | Read 2,661-2,680 Reviews out of 55,033 Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. First and last time I will use this company. Ordered it on Monday and it was delivered on Tuesday. Shocking company - bought two items trainers and sliders order value 100.28 never received. In just a few steps, we'll have it sorted. Extremely moody.I've never seen such self absorbed people. At Footasylum buy Designer clothes, footwear, Mens trainers, clothing, shoes & footwear from great brands: Adidas Originals, Nike, Converse, Vans, G-Star, Fred Perry, Supra, Franklin & Marshall, Ugg boots, Beck & Hersey, Criminal Damage, Voi jeans & more, Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood It goes against our guidelines to offer incentives for reviews. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Email and text communication was prompt and efficient. 2023 Trustpilot, Inc. All rights reserved. Read Customer Service Reviews of www.footasylum.com - Trustpilot I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Happy from start to finish! Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Footasylum Discount Code: 10% off Everything. I ordered an item with Christmas delivery on 20th December and received an email confirmation. All rights reserved. T3 is part of Future US Inc, an international media group and leading digital publisher. In November 2022 I placed an order with FootAsylum and it never came. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Ordered and paid on 10th December my daughter's Xmas present. High performance sneakers, trending streetwear and exclusive product weve got you. . I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. You can find her work across numerous sites, including Wedding Ideas Magazine, Health & Wellbeing, The Bristol Post, Fashion & Style Directory and more. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Only response was we would receive a call within 8 hours - that was two days ago! You will receive a verification email shortly. Replies to negative reviews in < 24 hours. These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. | Read 8,321-8,340 Reviews out of 55,152 Footasylum Reviews - Read 369 Genuine Customer Reviews | www.footasylum.com As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Here are 8 tips for writing great reviews. One very disappointed son this Xmas! Ordered coats for 2 of my sons in the sale. !spoke to Edge lane store about colours in crocs. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Ordered some trainers at 10.30pm amd paid for next day delivery. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. I will always order with footasylum I am very happy with the service and products. Hey Karl!Thanks for taking the time to leave us a review. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Suggested companies are based on peoples browsing tendencies. Get Code. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. The lady at the till was no better. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Easy! We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. @Footasylumofficial 2.16M subscribers Videos Live 0:00 / 0:00 LOCKED IN SEASON 3!!! The Footasylum app puts every store at your fingertips.-Footasylum UNLCKD Loyalty, but not as you know it. footasylum returns faulty OL10 2TA. Footasylum doesn't deliver on Bank Holidays. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. This time, however, when I ordered, their courier choice was Yodel. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. If valid, the page will refresh and your total will be updated accordingly. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Totally shocking service in regards to a faulty item that they . Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Tommy Jeans. Thanks,Rebekah. New customers only. If you miss this window, youll have to go through the returns process. They have scribbled size 7 on it. Footasylum - SafetyCulture (formerly iAuditor) Will definitely be ordering from them again. I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. This will need to be done within 20-30 minutes of ordering. Footasylum exchanges are only available in the UK. Still over 300 down! How long does Footasylum take to deliver? - Reviews Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. Alpyrex. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. Perfect from start to finish. This time, however, when I ordered, their courier choice was Yodel. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. My son lost out on his Christmas presents as a result. They also offer a WhatsApp device but it doesnt work. 2023 Trustpilot, Inc. All rights reserved. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Please provide a valid proof of purchase. No greeting, no please, no thank you. 1. Restrictions apply. Shoved the card machine into our face. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Ordered coats for 2 of my sons in the sale. The girl on the till said she would get her manager, The manager was very rude about it said its my fault Ive got it wrong, I told him its not my mistake I dont put prices in them he went to check to his surprise I was correct but wouldnt do anything about it. Hey Cheryl Thanks for leaving us a 5* review we really appreciate it. We hope to see you again very soon. 20%. One very disappointed son this Xmas! Footasylum on the App Store Treated myself to some new trainers and jogging bottoms in the sale! Footasylum Reviews | Read Customer Service Reviews of www.footasylum We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Keep up the good work Terry!Thanks so much.Tanya. You can sign up to Footasylum UNLCKD via the Footasylum website before using it on the app. Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. Sign up to the newsletter to get style updates, exclusive info on sale events and more. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Next time it will be JD SPORTS for my next purchase. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Bought a pair of Boss trainers at the end of November 2022. Footasylum Discount Code - 60% Off - March 2023 - The Sun Vouchers Footasylum processes its orders very quickly so theres a small window in which you can cancel your order and stop it from going out. Code Expires. They all fit perfectly. Click the 'Copy' button to copy it. The team at Footasylum used SafetyCulture platform to keep their staff safe as the pandemic unfolded by providing a means to complete digital checklists for their staff and to better manage operations. Delivery to Australia was super cheap and very very fast! Reordered again Sunday afternoon, Monday morning was here. Find out how we combat fake reviews. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. We hope to see you shopping with us very soon. Was told that neither was possible because I didnt return them in the original shoe box! !spoke to Edge lane store about colours in crocs. Simply follow our returns portal link below. Nike Retro Fleece Jogger 4083633700 Mens Sportswear. Footasylum. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code.

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