I reported it to customer service and expected to get fobbed off as you would with a high street store. 15% Student Discount | Lorenzo Veratti Student Discounts The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Bought for my grandson and he really loves it. Cheers! Before you do anything, it is suggested that you backup your website so that you can revert back to a previous version if something goes wrong. Hi LauraWe are happy to help. Brand s . We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Hi C. JacksonThank you for writing a review. Hi CoreyWe can't thank you enough for this wonderful review! We appreciate your thoughtful review and patience with us. Anyone can write a Trustpilot review. Your effort to share this remind us that we are on the right track. Perfect for your lockdown wardrobe its only right. I bought the Shade 3.0 jacket anfter a long search for this style and Im amazed at how good the quality is for the price. Verification can help ensure real people write reviews about real companies. Get a closer look at the FW20 collection below. Copyright 20082023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Work Here? Absolutely superb service and communication from the company . We also ensure all reviews are published without moderation. I was kept informed of delivery which was a couple of days earlier than promised. Hi LeonWe would like to apologize if there was a bit of delay in the delivery of your order. Looking forward to your response. Hi DanielThank you for your detailed review, we appreciate that you took the time off to share this with us. Hi LizThank you for trusting the brand, we are very much happy knowing that you are satisfied with your purchase. Hi AlfieWe are very sorry that the courier failed to delivery your parcel on time. Our sincere apologies for the inconvenience caused on your end. Lorenzo Veratti Jog & Track Pants | Mens Storm Cargo Pant Charcoal 110.70 49.58 Select options; Sale! Cheers! We believYYourill reach many. Ordered few times from these. Just click. This is due to the incorrect postcode you have written on the return address. We are delighted to hear that you had a wonderful experience with us. Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! Cheers! Hi SergioWe are grateful to see such as a detailed review. We cannot answer you directly because we could not find your records maybe because you are using a different name. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. This means a lot to us. I ordered a coat for my son for Christmas, and the zip broke. You are the reason why we continue to grow and we are hoping that you will continue to support us. We believe we already explained everything to you in your previous review about the situation. What is it really like to work at Lorenzo Veratti? Thank you for your review. The. Keeps him really warm and it's really good quality. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. As the sender, you are the only one who has the authority to chase this matter with them, but you do not want to do that because you are insisting that it has been delivered. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. We are glad that you enjoying the coat. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. Its made of good quality materials, and theyve really put attention to every single detail! Cheers! Cheers! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. As a goodwill gesture, we offered you an option and you said you will do it and that you will get back to us once done. Goodwill offered but only on condition I buy another jacket. Hi SahWe are beyond grateful for your effort to share this amazing feedback with us. Thank you and again, our sincere apologies. Lorenzo Veratti is a fantastic company the clothing is very high quality as I have bought a few items of clothing for my son it's also great value for money it's perfection I can't get over how stunning the clothing is and the colours and the fit of the clothing is wonderful I would very very highly recommend Lorenzo Veratti to anyone also delivery is quick this is a fantastic company I will definitely be ordering from Lorenzo Veratti in the very near future thank You so much for an excellent service it really is perfection in every way. We are happy that you received your order in no time. 951 following. (Investigation) what happened to the parcel I lost it takes 28 days?After several complaints and the poor review they eventually processed a refund for the missing delivery should of been resolved sooner. Thank you for sharing this with everyone. I will be keeping an eye on new ladies lines! Thank you for letting us know that we did not fail you. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Thank you. Anyone can write a Trustpilot review. Sorry for the confusion and thank you for raising this with us. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Excellent clothing.I had an issue with an order, which they resolved very quickly and with no problems. Thank you for letting us know that we were able to give you the best possible customer service experience. Sizing is perfect too. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Cheers! Lorenzo Veratti is a luxury clothing brand based in the UK. I dont mind paying to return an item (you'd have to drive to the shops anyway if youd bought it on the highstreet) but its much easier if the retailer gives you a returns label with someone like Evri.Anyway great company and clothing! Sending a new coat to replace. recommend. Lorenzo Veratti is a luxury clothing brand based in the UK. There is more business coming your way from us and his buddies. Bought the most beautiful coat for my son which he loves. So out of pocket for a tracksuit and a tracksuit jacket. Ordered few times from these. Lorenzo Veratti - Not To Miss | Cheap Sale | Latest Fashion Trends Will definitely use again . Open a Store. Here are 8 tips for writing great reviews. He turns heads and is asked where to buy them. If this doesn't work, you may need to edit your .htaccess file directly. I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. Your review means a lot to us and we are looking forward to hearing from you again. Date of experience: 02 February 2023 Reply from Lorenzoveratti 5 Feb 2023 Hi Rhonda Cheers! Great service and great quality jacket.The order was processed and couriered very quickly. All rights reserved. They came in great condition. Especially impressed with the level of customer service and the speedy responses. Lorenzo Veratti Launches Debut Cold-Weather Clothing Collection for Here are 8 tips for writing great reviews. Thank you very much really appreciate how Ive been dealt with as a customer and also Lorenzo as a company, as this is my 3rd purchase Im very happy with the quality so thank you guys over a Lorenzo HQ. Sent back at my cost. Both sales and refund happened quickly and easily. Cheers! Fast delivery too. Recent purchase of a coat , great service superb value price even better cannot be happier . Disclaimers Right click on the X and choose Properties. Videos Tagged. Suggested companies are based on peoples browsing tendencies. Hi DanielWe would like to apologize if the information provided by our team was not sufficient to answer your query. I made a purchase for my son. They came in great condition. We can't wait to hear from you again. I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Ordered a coat for my son who is very into his clothes!! Anyone can write a Trustpilot review. Quick View . Very warm, comfortable fit. Our apologies for the inconvenience. We are looking forward to hearing from you again. Sending a new coat to replace. recommend. If not, correct the error or revert back to the previous version until your site works again. Beyond Streetwear. Customer service are fantastic very helpful. Thank you. Look forward to more purchases in the future. From this brand. Look forward to more purchases in the future. Posts. More importantly the product lived up to their claims. Cheers! Arrived very quickly and my son was made up with his birthday gift. Hi TamsinWe are delighted to know that we were able to sort out the issue for you in no time. Find many great new & used options and get the best deals for lorenzo veratti iconology jeans size 36 Waist at the best online prices at eBay! Nearly a week later item has now been lost and told to talk to retailer. Thank you for a great service! Cheers! Privacy Policy Hi TonyOur sincere appreciation for your wonderful review. Lorenzo Veratti. Our apologies for the inconvenience. Hi SoniaWe are sorry to hear that you son's ordered did not push through. RewriteCond %{REQUEST_FILENAME} !-f If your concern is about missing the delivery, we always coordinate with the courier for investigation. Cheers! The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. Thank you again and please keep up your high standards ~ if only all mail order companies operated the same! I'm really pleased to have these, l've wanted to give them a try for a while now, About Us Outstanding clothing selection & the quality is superb! Can you please respond to our request for your information so we can look into this matter? Cant fault them. Keeps him really warm and it's really good quality. Highly Recommend. We are glad that you enjoying the coat. The new coat arrived quality is amazing and size was spot on! We are happy that we have exceeded your expectations. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. We will be looking forward to your next purchase. Unfortunately the zip has broken. Thank you for acknowledging the effort of our customer service as well. Changes won't be saved until you sign up for an Enhanced Profile subscription. We are happy to see this! Hi TommieWe are sorry that we are not able to ship another parcel out to you because we have not received your return. I dont mind mistakes at all as long as the company does its best to put it right, and they certainly did for me! Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Hi RMThank you for leaving a 5-star review. Based on our records, the purchased product is a pair of Vinnie Reflective Biker Jean. This is the Lorenzo Veratti company profile. Thank you for your cooperation and for being so patient with the process. I do recommend. Love the outer material as well. The new coat arrived quality is amazing and size was spot on! 286 posts. Redirects and rewriting URLs are two very common directives found in a .htaccess file, and many scripts such as WordPress, Drupal, Joomla and Magento add directives to the .htaccess so those scripts can function. We are looking forward to hearing from you again. The new coat arrived quality is amazing and size was spot on! Thank you for letting us know that you son loves the jacket and that you had an amazing experience shopping with Lorenzo Veratti. We can give you a special discount on your next order as compensation for the inconvenience. What are co-workers like at Lorenzo Veratti. clothing discount codes; plus size two piece prom dresses; ultra low pressure regulator; Publicado por et 23 agosto, 2022. We are delighted that you share this wonderful feedback with us. Thank you so much for sharing this with us. We appreciate all the wonderful things you said about our products. 39.99 59.99. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. Way. Cheers! Diffuse Tech Cargo Pant. Hi AbuWe are happy to receive a 5-star review from you. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Thank you and we are looking forward to hearing from you again. We will be looking forward to your next purchase. So out of pocket for a tracksuit and a tracksuit jacket. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Lorenzo Veratti. It will give them an idea of who we are and what we do as a brand. Cheers! Find out how we combat fake reviews. Free shipping for many products! Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. August 23, 2022; 0 Comment; clam shell awning hardware; Posted by . Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. Outstanding clothing selection & the quality is superb! Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Cheers! Knowing that your are satisfied makes our hearts full. Cheers! Much nicer than items I have received from Next, ASOS etc.Support your local start ups! We value the trust you put in us and hopefully because of this experience, you will continue to support the brand. Thank you for shopping with us. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Hi RhondaWe are delighted to hear that your son loves the jeans and the tracksuit you bought from us. Thank you for choosing to shop with us, we value the trust you put in our brand. This information is available under "Shipping" and on the slider and pop-up notification. Great material, generous padding and simply comfy. These factors should be cleared for us to know if the courier is liable or not. There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! We are hoping that you will continue to support us and we will be looking forward to hearing from you again. Goodwill offered but only on condition I buy another jacket. Inspired by icons of the 20thand 21stcenturies, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Lorenzo Veratti (@lorenzoverattiofficial) Instagram photos and videos Quick View Lorenzo Veratti. Please reach out to our support team @ support@lorenzoveratti.com for further assistance. He said it's the best coat he's owned. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. Told that no jackets left and to choose another. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. SUNNY JEAN - BLACK. is lorenzo veratti a good brand. SHIPPING. Nice quality clothing, hoodies fits great size xl joggers quite a tight fitting size xl, not as good a fit as the hoodie, my Don loves them though. Everything was very stylish, my son was over the moon with what he got .!! They have 28 days to process the claim but it does not mean that it will take 28 days because there are instances if the reason for the claim has strong evidence, sometimes it only takes a week or two to get approved. Told that no jackets left and to choose another. Brilliant company and customer service Thankyou so much :). There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Delivery was late, was suppose to be 2-3 working days (ordered 28th Dec, arrived 7th Jan.. You can tell they take pride in their products from the quality of the packaging. By clicking 'Accept', you . Bought for my grandson and he really loves it. The information about our Exchange and Return Policy is available on our website. Cheers! Unfortunately the zip was faulty, I got in touch and the customer service department was fantastic. Thank you for your cooperation and for being so patient with the process. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. 2023 Trustpilot, Inc. All rights reserved. He loves them! Good quality and value for money because he loves it!I had never heard of Lorenzo, did a little research and I am very impressed! REWARDS. Hi AdrianHope you are well. Lorenzoveratti Reviews | Read Customer Service Reviews of Knowing that your are satisfied makes our hearts full. Ordered 50 jeans that were NOTHING like the photos at all??? We will continue to do our best and you made us all happy. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Its pretty noticeable now. Thank you! /index.php [L] One happy teenager. Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. I ordered a coat for Christmas for my son. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Companies can ask for reviews via automatic invitations. Hi KerryWe are sorry to hear that you are not happy with your purchase. I received an IMMEDIATE response and one very much to my satisfaction. Bought Eclipse 2.0 jacket. Cheers! Great customer service! The amount refunded will be reflected in the account after 3-5 workings days. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi CarolineWe are grateful that you decided to share this wonderful review with us. The quality of materials, workmanship, size and fit were excellent! Highly Recommend. Verification can help ensure real people write reviews about real companies. Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) We ordered with high hopes and we were delighted to not be disappointed. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Can you please tell us why you are saying that the product you bought is nothing like the photos at all? Add the following snippet of code to the top of your .htaccess file: # BEGIN WordPress Did you mention to our support team about your faulty tracksuit? We will continue to do our best and you made us all happy. Cheers! I really like this companys style and quality. The delivery was exactly as promised. Cheers! so thank you for quick delivery. Do you agree with Lorenzoveratti's 4-star rating? linktr.ee/lorenzoveratti. 404 means the file is not found. He said it's the best coat he's owned. Dec 13, 2022 5 star review from Jules L. stamped.io Orbit jacket Very good, exchanged item and got refund back very quickly. Absolutely superb service and communication from the company . Great quality, feel and fit fantastic so much so that he ordered another pair after Christmas and received them ready for New Years Eve! Cheers! I followed on all social media platforms and supported them but they didnt look after me, instead no stock on other options. Hi StevenWe are very sorry to hear that you did not receive your parcel because of the non-compliant delivery. Lorenzo Veratti Brand : Staall.com UK Brands Absolutely amazing from start to finish. Knowing that your are satisfied makes our hearts full. Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. Cant fault them. Verification can help ensure real people write reviews about real companies. RewriteEngine On Absolutely disgusting service and communication Ive received several emails but none explaining when we will Receive the tracksuit. Are you using WordPress? Clothing & Underwear Men's Clothing Store Lorenzoveratti Lorenzoveratti Reviews 1,191 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 total 1% 1-star 6% Filter Sort: Most relevant Sian Pitt 1 review GB A day ago Fantastic After Service Bought a coat in November. We also ensure all reviews are published without moderation. We also ensure all reviews are published without moderation. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. I bought my son the Atomic Jacket which he loved but unfortunately the zip broke. Cheers! I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Cannot fault this company at all; I will certainly be ordering from Lorenzo Veratti again. Thank you and we are looking forward to hearing from you again. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Lorenzo Veratti is a luxury clothing brand based in the UK. Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related Related . Shopping & retail. Hi JanetWe are grateful that you decided to share this wonderful review with everyone. 49.99 59.99. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Hi JulieThank you for the word, we are happy that you received your order in no time. Delivery times may vary, especially during peak periods. In this example the file must be in public_html/example/Example/. Brilliant high quality coat and one very happy son. Anyone can write a Trustpilot review. Here are 8 tips for writing great reviews. No offer of repair or no gesture of goodwill. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product.

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