All the transactions happened within a 4 week period and I was never notified by BofA. . Wow. Why do we have to be treated as second-hand citizens and have to wait 45 days before we get an answer if we get our money back? And the BoA aTms she used and still my claim was closed until 3 different agents had to close and reopen it and told me it would take 45 days now for an investigation and a credit which I needed to take care of my daughter since I am a single dad. Rampant fraud led Bank of America to freeze approximately 350,000 unemployment accounts beginning in October, according to this new class action lawsuit. I called BofA right away and they told me claims was closed for the day and to call again in the morning, so I did. The named plaintiff in that case reports $400 was stolen from her unemployment benefit account. I had a Bank Of America business account and my account was hacked with someone putting their unemployment money in my business account. EDD unemployment fraud triggers lawsuit against BofA This is not fair I have done nothing wrong and I would like my funds released in my bank account closed because I will never do business with Bank of America ever again. EDD, Bank Of America At Odds Over How To Deal With Fraud Victims' Claims January 12, 2021, 12:17 AM Despite assurances from California's Employment Development Department (EDD) and Bank of America that they are working together to fight fraud, Kenny Choi tells us that emails between EDD and Bank of America obtained by KPIX 5 show the two . Now my EDD payments are stuck in pending and was paid for one of the 2 weeks I certified for and cant get thru to EDD. Have been getting cards from Bank of America for months with other peoples names but my address sent them back to address. Either way I did not feel protected having BOA in charge of my card from day one. Yick v. Bank of America, N.A., 3:21-cv-00376, No. 1 (N.D.Cal. Jan. 14 KPIX 5 first exposed how hackers took advantage of people in need. The girl never started a case for me. I noticed this in Dec of 20 and only went back to Oct and just brushing threw fairly quickly I noticed a good dozen transaction balances that made no sense. California's Fiasco - Additional EDD Benefits for Some, Investigations me seems like Bank of America has some shady employees messing with accounts. BOA owes me over $2000 due to fraud on my unemployment account. I also had to remind the associate to send me a new card so the same thing wouldnt happen again. Until I cant go on anymore Like the time BOA decided to freeze my account that left me broke with no money to pay my workers because I had just opened up a business for my first time.. Ahhhhahh !!!!!! I just found out that EDD unfrozen my account on April 1, 2021. Hello. On April 2, 21 my EDD debit card was denied when trying to buy groceries. 4 days later I finally get my new card in the mail, three days later they let the exact same thing happen. He quotes Bank of America customer service representatives in the class action lawsuit, who admit to hearing about the issue regularly. I no longer receive unemployment benefits and need that money desperately. I keep calling every other day and have to wait for hours and no answer still up to day no luck. Actions does not process claims and we cannot advise you on the Its wrong and its not fair I have to suffer because someone has compromised my account and stole my money. per week! Consumer Action - Class Action Database I decided to search Bank of America freezing accounts and holding unemployment money and sure enough there has been so many complaints and class action lawsuits filed do to Bank of America freezing 300 and some odd number of accounts because they suspect unemployment fraud. but also could not gain access to any of my unemployment benefits, and I only get $167. I then received a email from boa on 3/26 saying my profile had been updated. I dont know whether to send in my EDD claim for benefits because now I have no active account. Please include me in this lawsuit! Ive received new cards, new accounts and the money gets taken out the moment its deposited. One of the people forgot to mute her phone while I was talking and she was in a drive through at jack n the box. It was a really hard time for me because that was all I had and they tricked me into investing the money with a guarantee that I will make profit from the investment. Sign up for ClassAction.orgs free weekly newsletterhere. I never heard anything from the bank. Shear incompetence!!! new card worked 3 times before they froze my card and I am unable to access my money! ", Kenny Choi contributed to this story.5203835, First published on January 15, 2021 / 5:36 PM. The first week of March I had $5,000 withdrawn from my EDD BofA account, and only on the fifth day after five consecutive $1,000 withdrawals did my card finally get frozen, which I realized when I went to spend $20 at my local Target. This February 2021, I found $300 missing from my account and when I called them to let them know. Class Action Lawsuit Against Bank of America EDD I never did get a straight story from anyone. It wasnt sent to my bank, and there was never a deposit to the debit card. He called the bank and notified them. Why waste our time opening claims if they just are gonna close them. I want to punch the decision maker in the face! Im so frustrated and have no recourse I want our voices to be heard, I don't want to feel like I'm second class just because I have an EDD card. They supposedly started a claim yet after three weeks I called again because I had not heard anything and I was informed that the claim was filled yet not submitted! The lawsuit is Cajas v.Bank of America, N.A, Case No. Mosson argues he isnt the only person having to deal with the issue. Over $200 was stolen from my unemployment bank of America account. Please reach out. All Rights Reserved. When I got their letter in the mail it said they were closing my claim because EDD froze my account. I dont appreciate my life being played with. I informed Maryland unemployment and they locked me out of my benefits. They tried to tell me UIA debited it off of my account. All Rights Reserved. Same thing is happening to me for months now. It put me in a huge bind. They said theyd issue me a new card. Bank of America, NA Early Warning Services, LLC, New to ClassAction.org? Ive researched tonight. said Yick. now I get to go back to the bank and spend all day there again today. I have nothing to do with fraud Im confused, broke now, lost dont know who to turn to and I keep having panic attacks because I feel like someones out to get me. on the third call they sent me to the bank, when I left my house there was no new charges on my account. On March 29, 2021 I was expecting my deposit in my account. A class-action lawsuit claims Bank of America promised 'zero-liability to EDD card holders' but isn't delivering, or protecting card holders. So I went on the federal commission website and filed a reportBecause Bank of America closed my claim one day after I reported money stolen. I faxed them the police report they told me to file and other documents and they said they never got them. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. 00:00 00:00 An unknown error has occurred. Back in October when I went to use my card I had a negative -$1,300 balance.!!! I couldnt get to my money to pay bills or buy food or anything. expected to be mailed out. They said I have to talk to unemployment??? And just like you burn a CD thats exactly what these machines do ! Unfortunately I can not afford to have my card shut down / put on hold its my life line iv been a contractor / home improvements for yrs but covid has destroyed me and now living in my rv in parking lots and my card allows me to fuel my generator so I at least have electricity but I certainly can not and will not tolerate being robbed or stolen from. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. Got scammed for 980 $ reported to b of a . My card was duplicated on september at a bank of america atm since that day they took $8000 dollars , I filed a claim and they just froze my account and havent give me any update of the investigation. The lawsuit seeks to hold [] According to the suit, the bank has yet to reimburse the withdrawals or unfreeze the plaintiffs account, leaving her without access to $21,000 EDD has since deposited into her account. Also, I am in a different state from where the withdraw took place.?! And it had so i got dressed and went to the bank .Only to find out someone had already with drawed it. I too had 7300 taken August 2020. THIS THEFT IS NO LONGER GOING TO BE CONSIDERED misdemeanors its getting shut down and going federal so you better make damn sure you are doing the right things because claims will be least of worries when they start doing real arrests ! It all started from a phone call and after some persuasion I decided to invest, after months of constant investment about 95k$, I decided to ask for a payout this was the beginning of my turmoil, to my dismay I was still asked to invest more. Somewhere between the funds leaving CA EDD and the Bank of America transfer to my B of A account (which Ive had for years) 4 out of 11 payments made in one day, were never received. Copyright 2023 KGO-TV. Please provide any additional information about your inquiry. I filed a claim with BofA and sent them all of the police info. Are you a theft victim? I called immediately and was told to make a claim. Needless to say I am disgusted with this bank and can not understand why this has been allowed to go on for so long. Instead they gave cards without a chip, just with a magnetic stripe, which is easily subject to fraud," said attorney Brian Danitz who filed the suit. In response to this latest class action lawsuit, a Bank of America spokesperson told Law360: We have added thousands of agents to answer phone calls and investigate claims for the areas of the program we are responsible for and, as a result, our average wait time for callers has dropped dramatically. So sad- and so broke. In every city in every state lowlife criminals operate . I know its BOAs fault and they do not want to fix the problems. I made customer service aware of this and their reply was that it was 10 days from the initial claim. They told me they would have to reopen it. 2021 CBS Broadcasting Inc. All Rights Reserved. Which in itself makes no sense as theres a BofA atm 100 feet away, why pay $3 to use a different banks atm. So everyone that I spoke to on the phone and at the bank today completely lied to me or was oblivious to what is really going on. When I check my EDD card when I got home I saw the missing money. I decided to log into my Bank of America app and try to transfer $170 from Bank of America to my zelle account and for about 5 minutes the money was deducted out of my balance approved upon review of course and then my balance went back to the same as it was before I started the zelle transfer. I have been asking to speak to a supervisor and have always gotten the run around from being forwarded to a busy line to long waits and asking if they could return my call in 1 business day. Called BOA right away they frozen my acct and send me to fraud department. One day later my claim was closed and the funds have never been reimbursed. McCune Law Group, alongside co-counsel Tycko & Zavareei LLP and Kelley | Uustal Trial Attorneys has filed a class action complaint against Bank of America on Top Class Action Lawsuit Lawyers Near You - LawInfo I dont know if the money is still in account because no one can see the account since it was closed. The suits claimed that the bank charged excessive fees for overdrawn accounts and imposed overdraft fees, which are not allowed. Reported it after I found out made police report had my card frozen with no acces to funds and all they can tell me is to contact my sponser to resolve.freeze has been lifted for a week now. The fact that BofA isnt really doing anything about this, on top of the fact that it literally says they monitor and protect against this sort of stuff on more than one of their contracts/documents, is ridiculous. I received my card from Bank of America and activated the card. California unemployment fraud 4 times worse than first reported, 'HELP US!!' I spoke with a man from the fraud department who verified my identity and purchases and he said that he had the input a couple of things to make the card work again and that he was sure that the car would work now. Over $3000 has been taken. They froze my account several times after trying to purchase items from Walmart. I want to be protected like the rest of their customers. But I would go to am atm and it let me pull out money. There is an unemployment Bank of America debit bank card hack going on and they are trying to keep under quiet. No one on the EDD side knows what they are doing. That was 3 months ago and still have not heard anything! Last Updated on January 30, 2023 9:42 AM. Said they would review the atm surveillance video, but that it would look better for me if I filed a police report as if I was the criminal. Then asked did I file a police report. Punk Asses!! Please add me. I feel like B of A treats the EDD customers really badly. I have been left on hold for up to an hour and a half at a time of which I hung up and passed back and forth from One customer service agent to the next just to get me off the phone. Please add me. "We believe that the damages in this case are in the tens or hundreds of millions of dollars because there are so many victims," said Danitz. Thanks. I had same thing happen to me back around Christmas. 2023 CBS Broadcasting Inc. All Rights Reserved. Theyre treating me badly and their agents sound like thugs. Contacting lawmaker or news media works faster. Is anyone aware of a class action lawsuit against the EDD? I called Bank of America about unauthorized withdrawals from my account. Its sad that really need that money right away. here is their contact info They then locked me out of all of my online access. My card was froze after swiping. How does a person withdraw money from your account without my card and how do they know my pin number? "It's very frustrating because a lot of people could get into people's accounts," says Koning. Kelley | Uustal leading the charge in a class action lawsuit against Bank of America for misleading small business owners about PPP loan forgiveness. Feb 28, 2022. "I been talking to EDD every day and they say they sent the paperwork over but when I talked to Bank of America, they say they never got it," said Koning. Yes, ME TO, funny how a,ATM transaction allowed for an odd numeric amount to BE withdrawn ($963.00) Furthermore, Mosson points to Bank of America failing to uphold its liability guarantee by leaving him without any money during the ordeal. I want to sue BOA for negligence, fraud, identity theft, breach of contract and punitive damages. She said that there was a couple of items on my account that needed my verification and that I was all set to use my debit card that I can withdraw money from the counter. This is not right and once again Im on the street. Im 60 years old and having to live with my kids because I loss my husband. I will be filing a police report and an FTC online report of the fraud. EDD unemployment fraud scandal triggers lawsuit against big bank She did not give me a reason. Class Action Lawsuit Attorney and Lawyer. Same frustrating situation here. This is ridiculousI need my money in a bad way and BOFA nor EDD seems to care at all. So when I did that I pretty much wasted my whole time just being on the phone and going to Bank of America branches after branches verifying after verifying for f****** what Bank of America youre so f****** stupid I hope youre reading this s*** too Im so f****** pissed but anyway Im sorry bud I f****** hate Bank of America I love America but I hate Bank of America. They said 10 business days for the credit while they investigated. Same here! The order is a temporary rebuke to Sacramento County District Attorney Anne Marie Schubert, a 2022 attorney general contender who sued Gov. Bank of America Faces Another Unemployment Benefits Hack Lawsuit, Bank of America Sued for Failing to Protect Unemployment Insurance Recipients, Nationstar Mortgage Agrees to $91M Settlement with the CFPB, Bank of America Fees Class Action Settlement to Stand, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. It seemed to be a form denial generic to everyone and they dont even care that it doesnt apply to your specific claim. Oh and I am out of Sacramento, Ca. I said how and the hell can they do that i have my card right here so you dont need a card now days I found out these cards they give us are worthless someone need to help us please include me in this class action law suit thankyou, I lost an incredible amount of money to a fake Binary option Brokers. This time the rep told me that the original card used to commit the fraud was still active in their system and that he would need to cancel it in order to activate the new card they sent.

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