Thank you again you are true angels, Report review titled Reassured and put at ease as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rating our services as 5 star. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We are pleased to hear that you were impressed with the care and treatment you received with us. We are thrilled to hear that staff were proffesional and efficient. I was looked after from the time I arrived until the time I left by very compassionate members of the team. The emergency department (ED) includes a paediatric ED and both provide care for the population of Dudley, Stourbridge and the surrounding towns and villages, 24 hours a day, seven days a week. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. All the best with your pregnancy and take care. The Acute Medicine Department, also known as The Rainbow Unit, is located in the new modular building close to the Emergency Department in Russells Hall Hospital. We carried out an out of hours, unannounced, focussed inspection on the morning of 28 June 2018 starting before 6am. When I gave my name at reception, the receptionist was disinterested when I said I had been referred by 111 service. I want to especially thank the Visit https://www.careopinion.org.uk Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. You canread more about our cookies before you choose. Change my preferences These send information about how our site is used to a service called Google Analytics. The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! ", Inspection Report published 28 March 2013 for Russells Hall Hospital - PDF - (opens in new window), Published However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. We found that arrangements were in place to ensure that medicines were managed safely. Welcome to Russell Medical - Russell Medical Center Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. The trust have worked with us and have kept us informed of developments and changes. People told us that they knew how to make a complaint if they needed to; however people we spoke to told us that they did not have any complaints. Report review titled Amazing birth experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. This is not my first experience of this hospital not checking information relayed to them by 111. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. The trust MUST ensure that staff record an accurate, complete and contemporaneous record of the care provided to patients. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them It aims to benefit both patients and the healthcare system by reducing waiting times and hospital admissions, where appropriate. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. There remain challenges in the flow of patients, but much of this relates to flow across the rest of the hospital. [Very happy with 'Staff skills'] The BBC is not responsible for the content of external sites. After completing the form and handing it in, the receptionist seemed alarmed and asked about my symptoms. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. The wait to speak to someone was really daunting, but I know staff were rushed off their feet and was polite when asking for an update. Pensnett Road, Dudley, West Midlands, DY1 2HQ. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. It will also help create the Benjamin Russell Endowed Chair in Geriatrics, by the University of Alabama System Board of Trustees, pending an approval process to be held by the medical director of the advanced care facility. Following streaming or triage in emergency departments (EDs), Specialists (e.g. The medical and nursing cover across all areas was not sufficient to meet the needs of the patients. We saw that a number of improvements had been made to the diet and fluids that people received. The electronic tracking system did not allow for patients to be easily located within the department. Video messages to our community from our Physicians and our Staff. Front the bottom of our hearts to all of the staff in all those departmentsTHANK YOU!! It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. A&E/AEC | Care Opinion the service is performing well and meeting our expectations. psychotherapist for the kindness they showed me. I'm feeling more optimistic about my treatment. The Use of CT Coronary Angiography and CT Fractional Flow We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. We are proud to be the healthcare partner you trust to care for those you love. In January and February 2018, we took enforcement action against this provider under Section 31 of the Health and Social Care Act 2008 by imposing urgent conditions upon their registration. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - The hospital trust said concerns related to Mitie's offices. Thank you for taking the time to tell us about your experience at our hospital and rate our services The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. I then come down with a pneumonia on my chest. Review titled Russells Hall Hospital Replied on 16 May 2022. Tickets cost 3 and the journey takes 5 min. WebRussells Hall Hospital Replied on 16 May 2022 Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. This meant that shortfalls were identified so that improvements could be made. We attended the emergency department (ED), the Immediate Medical Assessment Area (IMAA) and the A2 ward (a short stay ward). If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. The trust MUST ensure that specialist clinical expertise is secured to ensure expertise across the emergency department. We use this information to improve our site. The staff in A&E were very friendly and helpful and in no time at all, had my wound washed, stitched and dressed. or call us on 0845 113 0012, Response from Ratings and reviews - Russells Hall Hospital - NHS Information was available for people to read if they chose to. I felt really listened too when I was at my worst and feeling hopeless. we have taken enforcement action. There are a number of areas of good practice in the trust, which should be encouraged. This review has been completed in response to the trust confirming that they were now compliant with this standard. B71 4HJ. Between October and December 2010, 507 surveys had been completed. Our rating of well led was requires improvement overall. Staff were unable to describe what fit to sit meant or any criteria for this assessment. We don't rate every type of service. We are continuing to monitor progress against these. In AMU, you will also be reviewed by therapy services if necessary. The diagnostics service was not up to date with the most recent ionising radiation regulations. These were: Further information in relation to the 19/20 CQUINs can be found below: Ambulatory emergency care guide: same day emergency care clinical definition, patient selection and metrics, Same Day Emergency Care CQUIN specification, Same Day Emergency Care CQUIN 2019/20 audit collection tool. The hospital is south-west of the town centre on the A410 1 road, which connects to the Kingswinford area of the borough. Patient Experience Team, by That username is already taken - Posted on 19 May 2022, I accidentally dropped an Angle Grinder on my shin at home on Saturday morning I told the receptionist who then asked if I had taken a LF test and I said I had and it was negative. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. There are planned changes to improve the way that food and drinks are offered and served which should improve people's satisfaction with the meals offered. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We will publish a report when our review is complete. DY1 2HQ, Posted via One staff member said, "I am proud to be working for this trust.". 8 June 2012. Dudley to Russells Hall Hospital They knew how to support patients experiencing mental ill health and those who lacked the capacity to make decisions about their care. Each report covers findings for one service across multiple locations, an inspection looking at part of the service. Our rating of caring was good overall. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We rated it them as requires improvement because: Published Even the food was great! Russells Hall Hospital Jobs - 2023 | Indeed.com All the best and take care. Agency or bank staff predominantly staffed each area we inspected. We received information from the trust and other bodies monitoring the trust. The numbers of reporting radiographers available could not meet the reporting demands of the service. During 19/20 there were three CQUINs for SDEC. Report review titled EPAC - Absolutely amazing as unsuitable, Thank you for taking the time to tell us about your experience at our hospital in the Early Pregnancy Assessment Clinic. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. All rights reserved. WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. Yes these are difficult times and I understand pressures but that is no excuse for not retaining professionalism. Staff were really lovely. I'm OK with analytics cookies. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. Rainbow Unit is a two-storey facility with an acute assessment unit on the ground floor with 22 spaces and eight monitored beds. WebRussell County Hospital located in Russell Springs, Kentucky, is a 25-bed Critical Access hospital offering quality healthcare and 24- hour emergency services. Russells Hall Hospital 5 years ago. 2023 Russell Medical. Who has Care Opinion told about this story? They didnt look to see what information had been recorded but asked what my symptoms were. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. B65 8DA, In This affected the safety and management of patients. 2023 BBC. What we found is summarised within the overall summary. We have 11 permanent physician associates and one rotational physician associate in our department. Method A retrospective case note review was carried out for 200 consecutive patients at Russells Hall Hospital, Dudley, United Kingdom, who had CTCA sent for Heartflow CT-FFR analysis (HeartFlow, Redwood City, CA) between January 2018 and December 2019. 5 years ago, My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such care and consideration, we were very impressed by the speed of the service. Tell us what was good and what could be improved, say thanks or call for change Core services provided at Russells Hall include urgent care, medical care, surgery, children and young people, maternity, outpatients, diagnostics, end of life and critical care. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. 6 September 2018. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. [Very happy with 'Treatment'] there are some services which we cant rate, while some might be under appeal from the provider. This short animation is designed to explain the role of SDEC, where it fits within the urgent and emergency care system and the benefits it provides to both staff and patients. You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. There are no community services for inpatients or children and young people. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published Your kind comments have been shared with the team and senior management who will be pleased to hear of them. The complaints were analysed to look at trends, for changes to be implemented. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. the service isn't performing as well as it should and we have told the service how it must improve. They said the symptoms indicated COVID. Our rating of effective was good overall. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. A company working in a hospital has been found to have broken Covid safety laws after a significant number of staff caught the virus. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you.

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