Press question mark to learn the rest of the keyboard shortcuts. I know there are other retailers whose systems had orders cancelled automatically for customers who had pre-ordered but currys is not one of them all our PS5 Pre-Orders are guaranteed. I pre ordered it too but only received an email saying sorry for the confirmation email delay and that will be sent within 48 hours. Your console is now reserved. You'll also receive a shipping notification when the shipment(s) in your order is shipped. There was a problem submitting your feedback. If your order is past the stated processing time, contact our Help team and we can confirm the ship date for your order or see why your order is delayed. Has anyone received a confirmation email from Currys(UK Retailer)? - reddit I received the lens today from Currys online, same driver who brought a parcel from Amazn. Help & Support | Currys If you haven't received your shipping confirmation email, it is possible your order hasn't shipped yet. If you haven't received your shipping confirmation email, it is possible your order hasn't shipped yet. They said yes. I also asked that if I have my PRE code and theres a pending transaction in my account for the deposit, am I guaranteed to get the console. Before placing your order, if you have any questions relating to these Conditions please contact us by calling us on 0370 111 6565 or go to the mobile section of our currys retail stores. There is absolutely no issue about you not receiving the PS5 you pre-ordered so please do not listen to those who have said this. The timeframe for the remaining emails looks to be midday today so. Contact Us Check the processing time for your order in the order confirmation email to determine when it should be sent out. I payed with PayPal and received a confirmation email from PayPal, but didn't receive a confirmation email from Currys. But I still havent received anything.. Just wondering if anyones heard anything, I still havent received any form of email from Currys, PRE number in the low 4000s. Youre in. And if our digital assistant can't help, we'll connect you to someone who can. Consider joining r/PlayStation for a "lighter" more community focused subreddit. Press J to jump to the feed. We wait. While we aren't able to resend your email confirmation, you may check your Order Status or contact our Help team with your name and email address used to place the order and we can confirm the order for you. Still need help? I spoke to webchat about 15 minutes ago and they reiterated what we know about the emails being delayed. You will then need to add that SKU (product) to your basket and enter your unique code in the 'Redeem an offer code' box at checkout. Spoke to an agent on webchat today, and pinned him down when any vague language was used. I do recommend keeping an eye on their Facebook page though. Available 24/7, our Webchat is always on hand to help with your tech or order issues. Again. If theres one silver lining, its that there are several instances across Twitter and Facebook of them saying that if you have a PRE number and the deposit has been taken, you are guaranteed a console. Please try again later. Fingers crossed. No real answers. Ill see you all back here when were waiting for those payment emails, lol. Anyone bought online from Currys? | ePHOTOzine I ordered a Fridge-Freezer on Black Friday from their website, which was due to be delivered on the 5th Dec. Hopefully you should all get your confirmations soon! Well email you 28 days before launch and remind you to pay the outstanding balance. Create an account to follow your favorite communities and start taking part in conversations. We should be getting an email in about 6 days time asking to pay the difference hopefully! Check the processing time for your order in the order confirmation email to determine when it should be sent out. Some email providers may mark our emails as spam or completely block them. Powered by Help Scout. Edit 5 - Confirmation received at 18:16. I have good news! This all coming through customers talking amongst themselves not hard to release a statement with one answer is it? Lots of people have had theirs but plenty, myself included, are still waiting. Edit 2 - Monday evening and, as far as I know, nobody has received any confirmation email. You won't be able to return store purchases online. Bit of an update for you all. Contact Us, Hello As long as you have the Pre-Order reference you are guaranteed the product. I hope you all get those coveted confirmation emails! Why didn't I get an order confirmation email? - Threadless Thanks lads, its been a pleasure. Hi mate, have you received an confirmation email yet? Nothing more to do now but keep on waiting. Ive just come off the phone and theyve said that confirmation emails will be being sent out on Monday. Quote: I should update this thread. Panic over lads! Hi, i'm looking for a bit of advise with an order problem with Currys. 2023. Just got my email at 21:43,order confirmed and will email again 28 days before for full payment. This is getting quite annoying tbh I just want to know if weve secured one or not. The comments on their were sold out post have been really helpful. Note: Currys Retail store purchases must be returned in store. Your hub for everything related to PS5 including news, games and discussion. I asked if its true that they sold more preorders than they have access to and they said they hadnt been given any information on a preorder shortage and then gave me a number to call. Gotta wait til Monday now, I guess. I can't complain, wish Currys had emailed . But seriously, thank you all, youve made the wait much more bearable. Thanks Mark. Missing Currys Order MoneySavingExpert Forum Theyve said on Twitter that they expect the last of the confirmations to be sent out by end of play today. 10 Sep 2014 5:46PMLike 0. Each time you order, you'll receive an order confirmation email as soon as your order is placed. Yh same, still no email here either. Typically, it takes about 2 to 5 business days for your order to ship, but it may take longer during peak times, sales, and promos. Asked again about if they have enough preorders to meet the demand and if Im guaranteed a console with my PRE number and with the money that has now been taken out of my account. He was categorical - if you have a PRE code, you will get a confirmation email. I still have my doubts but hopefully what they said is true. So. Threadless Edit 3 - Confirmation emails started rolling out from around 9pm last night (Monday night). They said they think theres a lot of scaremongering going around but as the preorders are being handled by a third party, they have no way of gaining further info about anyones order and advised to wait a little while longer for this email. It will look a little something like this: If you haven't received any email updates about your order, it is likely the emails were marked as spam. Currys are now taking the piss was told yesterday if not by lunch you havent received email get in touch but now been told by end of day should receive it already been waiting 6 fucking days Christ whats so hard about copy and pasting the email to all recipients who ordered the console, So just to follow on from the top post on this article , its monday and i have yet to have a confirmation either, Money out of account, got a screenshot with my PR code but yeah no email confirmation. Just want to ask, I personally havent received my email yet and I preordered 8 hours ago. I do have a order number and the 5 deposit but no email. Were still in the dark and Currys now seem to be blaming the delay on an issue on Sonys end. From the 2nd of October you should receive an email 28 days before launch with a unique reference code via email along with confirmation of the SKU (product) that you have pre-ordered. The Reddit home for PlayStation 5. Terms and conditions | Currys Typically, it takes about 2 to 5 business days for your order to ship, but it may take longer during peak times, sales, and promos. Missing Currys Order. Edit - Been talking to knowhow on Twitter today (Sunday). Edit 4 - From what I can see, no confirmation emails were sent out yesterday (Tuesday). Just wish we werent getting told different things all the time, PRE code is good, no it isnt, 48hrs, COB today, Monday. The orders will be sent out when we receive the stock from Sony and that will be a few days before the Sony is officially launched in the shops which will be in the beginning of November. Be sure to check your spam folder for emails about your order and make sure to add Threadless to your safe list.

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