He booked my tickets at the same section, almost same prices that I tried to purchase at the first time. Vivid Seats | Buy Tickets on the App Store Mobile tickets: When your order includes mobile e-tickets (based on venue), you'll be able to access them directly in the app. Very disappointed, not about losing $500, but because of the disaster of trying to find parking when I could see my open spot behind a closed gate. They deserve to go bankrupt as they cost me $800. When the tickets never came, I contacted Vivid repeatedly. Over 100 million tickets sold. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. We have diverse sellers to provide many purchasing options for our fans to have a great buying experience. Vivid Seats has a consumer rating of 3.91 stars from 33 reviews indicating that most customers are generally satisfied with their purchases. I did not get what I paid for. Vivid Seats: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard Terrible customer service. One arrived by mail with a "Lot 16" other was delivered electronically. I beleive he explained everything I needed to know, in detail. They deserve to go bankrupt as they cost me $800. The seller is not responsible for paying shipping fees. New customers can take advantage of this exclusive discount offer! Couldnt cancel that ticket either. It is never our intention to make our fans feel this way. We were able to confirm that a previous advocate was able to move forward with giving you a full refund for your order and uploaded a $75 in store credit under your order file as a one time courtesy. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. From over pricing. I had to buy either 1 or 3. There was some type of electronic glitch. Will be buying more tickets from them in the future. When I go the tickets, I called the venue and was told they were not handicap. Wed, 11 May, 2022 at 5:09 PM. The third party did not send us the electronic tickets. These were sold from the originator which means there's no reason they couldn't have been refunded. This is an unfair and unnatural economics meant to hurt you. I don't expect they are willing to give an apology. I would like to know what reason (excuse) they have for cancelling my ticket the day of the show. In one order, my tickets arrived via email within an hour or so. Never again. Is Vivid Seats Legit? Review, Comparison & Alternatives We also ensure all reviews are published without moderation. Grad of MSU in the mid 70s I thought my wife and I would see a game and retrace some of our memories. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. I someone needs to hold ticket brokers responsible. Vivid Seats - Empowering every fan to get to the live events that shape their most vivid moments and memories. Tickets to Aint to Proud Stage Play in West Palm Beach. Had rented a room just for this event. The buyer is responsible for these costs. B. Berlinda G. Today , California. Ticketmaster vs StubHub vs Vivid Seats, etc. All the same? Call and ask what the service charge is before buying. We value your privacy. All for the seller, not for the customer. I hate what you stand for. I usually stick to stubhub. Vivid Seats: Reviews, Complaints, Customer Claims | ComplaintsBoard If you order in enough time, youll have an opportunity to react and/or make alternative plans, if necessary. I had to call to verify that these seats are in fact in different rows one behind the other. The Insurance is not included. Ticket resale limitations; prohibition; exception. This was an absolute nightmare. We have confirmed that your tickets are still valid for entry, and if you were to encounter any issues at the venue with these tickets we encourage you to call us immediately so we can help ensure you get to attend. And we dont stop there; we invest in technology to keep our costs low, and pass the savings on to you. Dial 833-228-5143. I use Vivid Seats for all my tickets: Celtics, Bruins, Kevin Hart, Bruno Mars and many more. I feel sorry for other customers who have lost a lot more money than we did. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. The tickets were shown as $ 264. I paid for the first 15 rows. HORRIBLE experience. I just want the Tickets I spent over 2 thousand of my hard earned money on. I looked up reviews on this site and was a little worried but decided to move forward anyway and was pleasantly surprised. Yes. Vivid Seats Review: Is it Legit, Reliable or a Scam? I had to purchase four more tickets that were handicapped seats from the venue. The request was put. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. Takes no accountability for a time glitch that had us go to a show at the wrong time. IE, Hundreds of people are standing in front of you. Vivid Seats: Reviews, Complaints, Customer Claims, Page 3 | ComplaintsBoard Vivid seats is such a scam!!! Most complaints are from ticket billing and delivery issues. Home | Ticket Purchase Settlement Recruiter screen, (30 mins) interview with hiring manager (45 mins), take home assignment, project proposal/presentation (1 hr), final round. We were able to look into your orders and can confirm that your tickets cannot be transferred due to being electronic transfer tickets. After trying to get a refund I was told that 1) I needed to be there before the game started 2) Cant issue any refunds because of the spot belongs to a third party. They refunded, but I am out 2 nights for the hotel. They didn't even attempt to make it right. Service 254 Value 245 Shipping 164 The 100% Buyer Guarantee ensures that you get the right tickets and that they arrive on time. Vivid Seats Draws Complaints Over Long Refund Delays - TicketNews Download Vivid Seats | Buy Tickets and enjoy it on your iPhone, iPad and iPod touch. Vivid nor Ticketmaster seem to care about my issue. . Contact Customer Service | Vivid Seats We are filing fraud with the bank and reporting to the bbb. Vivid Seats Reviews, Complaints, Customer Service - Revdex.com Vivid Seats provided fraudulent tickets to me. Share your photos and videos with others to prove the truth of your words. It offers a 100% Buyer Guarantee and serves as the middleman between customers looking for tickets and sellers. Vivid Seats Inc has always been and remains a company that is talked about and written about a lot. In my eyes I trully beleive you are a rip off company. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We did not sit in the seats that we purchased & had to wait 10 min after the show started just to sit down. Not only did he make the ticket purchasing process extremely easy, he was also able to slash a little off of the total price of my large order. Thank you for reaching out to us, as we here at Vivid Seats always appreciate the opportunity to address a customer's concernsWe have been in contact with MrLux and reached an amicable resolutionHowever we would like to address his concernsVivid Seats operates on the secondary market and maintains one of the largest seller networks in the . Thanks Vivid Seats. On 02/16/2023, I bought two concert tickets. There was not enough time to even get to the venue. So, if you sell tickets for $100, you will receive $90. Vivid Seats Engaged Employer Overview 368 Reviews 9 Jobs 382 Salaries 124 Interviews 97 Benefits 9 Photos 56 Diversity + Add a Review Vivid Seats Reviews Updated Feb 21, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 360 of over 368 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent "We have currently put them on 'No Rating' while they investigate the complaints and . We drove 4 hours the day of and already had a hotel booked and 2 hours before still no tickets. Marvin J was a great help to me in getting my tickets when n the website wasn't working. I then I received an electronic transfer notification which I followed through on. Unsubscribe at any time. People need to purchase through the theater or auditorium as Vivid Seats almost double the cost of any ticket. What I received were tickets in Section B, Row N, Seats 147 & 148. I will continue to use vivid seats for all my ticket purchases as well as referring them to friends and family. Overall, my experience was very positive. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats The options given were to replace the tickets for some way up high half the price of what we paid, or get a refund. He'll be heartbroken. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google. What are "Email Delivery" and "Instant Download" tickets? When purchasing tickets, we encourage each fan to make the purchasing option that best suits them. Thank you Amanda. Companies can ask for reviews via automatic invitations. I cant understand why a company would allow a third party to sell tickets before the venue even has them and for triple The price for general admission, now Ill be the one with the most expensive ticket there and the worst seats smh never again. I paid $322.17 for 3 seats. The second time was one of my worst experiences trying to buy event tickets. I do expect a responce and an apology for this overcharge. We always want to make sure our fans feel heard and are provided the appropriate information throughout their buying experience. We encourage you to monitor your bank and email for further updates on your order. If I purchase both sets, will the seats be together? Suggest you use another ticket broker. My credit card was charged $328.30 that day. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. Group tickets DO NOT need to have electronic tickets. In my other order, my tickets didn't arrive until the night before the concert; that was a little nerve-wracking, but their customer service and chat support was great and they assured me they would monitor the situation. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. Meanwhile, our industry-leading, in-house customer service team is available seven days a week to answer any questions, and ensure you have the best ticket-buying experience possible. Vivid Seats' 100% Buyer Guarantee means that if your event is canceled without a rescheduled date, or if your tickets aren't validated or don't arrive on time, you'll be fully compensated or. I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices. Please do not purchase tickets through Vivid Seats - Tripadvisor For further help, send us a direct message. How do I know I can trust these reviews about Vivid Seats? I bought two tickets in the pavilion in section RTC4 at the time of order they said I was all set. Vivid Seats Reviews Their transfer process never worked on my end and never once did they come up with a better solutions to get my tickets. Report as inappropriate. According to many clients, at times the site pays attention exclusively to one direction of events, while competitors work in several directions at [] I had listened to his show on the radio (and bought many of his books) for many years. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Vivid Seats. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again.
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