Get premium, high resolution news photos at Getty Images The Company does not provide benefits directly to contingent workers/contractors and interns. Lamentamos pelo inconveniente. You can find your account representative on your Terminal panel by pressing the Esc key. I work in both a team environment and individually to overcome difficult situations. For certain language groups, representatives end up knowing almost everyone who speaks that language in Bloomberg globally. Enter the email address associated with your account and we will send you a new password. I often found it difficult to describe what I do and how customer support works differently at Bloomberg. Bloomberg 3.9. Which is why were a truly global company. las molestias. 2022 New Grads - Customer Support Representative LinkedIn What. 2023 Bloomberg Customer Support Representative - German or Portuguese speakers 3+ months ago London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. Well use the information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations. Secondly, the company really cares about its clients. Customer Support Representative employees in Hoddesdon. To protect your confidential information, the Bloomberg Terminal requires biometric authentication. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Interview. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:https://www.bloomberg.com/company/. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. Job seeker support: candidatesupport@naylor.com Employer support: ptjobs@aip.org. I know it sounds a little cheesy, but passion goes a long way at Bloomberg., #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-300x170.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-768x436.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde5c53c7 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Emily-Ong-1024x581.jpg); } }, What kind of satisfaction do you get from troubleshooting, problem-solving a clients trouble?, Watch these webinars to learn more about BCS and the career opportunities beyond, Are available 24 hours a day, 7 days a week, 365 days a year. The average Bloomberg L.P. salary ranges from approximately $43,874 per year for a Customer Service Representative to $560,442 per year for a Vice President. Would you like to review them now? Check your inbox for a link to activate this alert. Job seeker support: candidatesupport@naylor.com Employer support: ptjobs@aip.org. Based on 13284 salaries posted anonymously by Bloomberg L.P. Exciting. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Please enable Cookies and reload the page. Our success reaches far beyond the finance and technology industries: we invest nearly all of our profits to help solve humanitarian issues globally and in our own communities. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. The last aspect is philanthropy, not just in terms of our leader, Mike Bloombergs public presence in climate change summits and various other initiatives; its the individual actions that employees execute. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. Life at Bloomberg is many things, but it is never dull. You will be joining a team of solution-finders, with a real passion for providing superb customer service in a fast-paced environment. Salary information comes from 69 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. An important lesson that Bloomberg and my team taught me was that career development is neither just linear, nor just vertical. Surprising. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Going back to why I chose Bloomberg Customer Support despite all the potential challenges. Stay connected with us and be among the first to learn about new job opportunities. Fin.Grasshopper 2018-05-06 01:37:53. Would you like to review them now? Customer Support Representative at Bloomberg United Kingdom 430 followers 426 connections Join to view profile Bloomberg Esade Report this profile Report Report BackSubmit About Business. With over 19,000 positions in 176 locations we offer a world of opportunities. Your input helps Glassdoor refine our pay estimates over time. By region Americas +1 212 318 2000 Europe, Middle East, & Africa +44 20 7330 7500 Asia Pacific +65. With Bloomberg APIs, integrate the depth and breadth of our resources with your existing technology to build proprietary investment models and trading strategies. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. Silence your phone and make sure your environment is free of distractions. Based in Central London, the team is responsible for the whole of the Europe, Middle East. excuses voor het ongemak. Surprising. pour nous faire part du problme. We are a truly global business with a truly diverse workforce. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The referenced salary range is based on the Companys good faith belief at the time of posting. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Apply if you think we're a good match. The second interview was 1h long with 2 managers, general questions again for the 1st half . We are a truly global business with a truly diverse workforce. Job Description. Average Bloomberg Customer Support Representative monthly pay in Singapore is approximately $5,306, which is 86% above the national average. The advantage of working like this is that it promotes innovation and efficiency. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Or use your LinkedIn account to create and pre-fill your profile. Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Hit the green key twice or type HELP HELP in the command line and hit the Enter key. Lamentamos The team works with and serves internal employees too. The average Bloomberg L.P. hourly pay ranges from approximately $21 per hour for a Customer Service Representative to $128 per hour for a Quant Researcher. Purposeful. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. Bloomberg L.P. employees rate . Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Posted Feb 7, 2023 - Requisition No. We tackle our clients software issues, and we understand how it relates to their workflows and asset-class needs. Apply if you think we're a good match. 2023 Bloomberg Finance L.P. All rights reserved. They reinforce one another. Based on 13284 salaries posted anonymously by Bloomberg L.P. d identifier (ISIN / SEDOL d) . Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology View Company Profile The Company: Please read our full terms & conditions before applying. You have one or more applications created by recuiters on your behalf. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/ I was aware of these viewpoints but still took this chance at Bloomberg for reasons which I will discuss later and frankly, I was mind-blown. This is a 30-minute, in-office job shadow with an existing Bloomberg Customer Support Representative. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes - and all this while providing platinum customer support to our clients. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. We are a truly global business with a truly diverse workforce. The Company does not provide benefits directly to contingent workers/contractors and interns. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. This past year of being an adult in the working world has been a fantastic, wild but fulfilling ride. Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology Great to be recognized by Glassdoor for our efforts to create an inclusive environment for this community both within our company and beyond. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. We believe profit and principles are not mutually exclusive. Things to consider before your interview: Do you have any relevant experience that can help support the following competencies? city, state, country. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. phone, messaging, etc. We transformed the financial markets in 1981. (1:12) Whats the best piece of advice you can give to a candidate applying for BCS? The program takes place in our London office. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Bloomberg L.P. Customer Support Representative employees in Rotherham, England. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. inhouse . Apply to Customer Service Representative, Asset Protection Associate, Customer Support Representative and more! An email has been sent to containing a link to reset your password! We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. Stay connected with us and be among the first to learn about new job opportunities. . ein Mensch und keine Maschine sind. Bloomberg runs on data, and in the Data team we're responsible for acquiring it and providing it to our clients. The company delivers data, news and . Customer Service Representative Interview Questions Updated 2 Jan 2023 Find Interviews To filter interviews, Sign In or Register. First, roleplay assessing your customer support skills and proficiency of language(s) you speak other than English. Roles are also available on other regions use the drop down menu to see programs where you live. The first is that Bloomberg has a fascinating business model especially for those with limited prior exposure to the financial industry. Please let us know if you require any reasonable adjustments to be made for the recruitment process. Discover the latest happenings at Bloomberg, across our business and around the globe. We will trust you to: Please read our full terms & conditions before applying. And we never stopped. The BCS training program, spanning nine weeks, encompasses instructor-led sessions, guided activities, coaching and application. Therefore, the company offers many hands-on training sessions to ensure new hires are ready to deliver helpful and professional assistance to find the best, fastest solutions while providing the best client experiences. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. With over 19,000 positions in 176 locations we offer a world of opportunities. Si continas recibiendo este mensaje, infrmanos del problema D helpdeskoutsource inhouse . Client queries range from How do I set up the watchlist on my Bloomberg new app to How do I install my Bloomberg terminal license? In brief, it can be anything and everything. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. BCS reps usually transfer to other departments after 1824 months. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. And doing the right thing by our people, our customers, our communities and our planet is also the best thing for our business. Skip to Main Content. Exciting. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally. Posted Dec 12, 2022 - Requisition No. . You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. Our industry-leading customer service teams: You will have the opportunity to champion your career across the company. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Learn more about the application process or click below to apply. We have a rolling application process, with training classes starting throughout the year. You will have the opportunity to champion your career across the. The process took 2 weeks. Customer Support Representative in Hoddesdon: 35,376. Instead, a colleague in the New York would pick up that call. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. Home View All Jobs (471) Results, order, filter 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Jobs Featured Jobs; 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker. Discover the latest happenings at Bloomberg, across our business and around the globe. Thats how far the company is willing to go in providing platinum service and a job that is way beyond just taking calls.. As the first group of interns to have an entirely online program, we spoke to some of the cohort to understand how they dealt with the challenges of working remotely, and some of the unexpected positive aspects of the virtual program. We hire until our roles our full, so we advise you to apply as soon as youre ready. After the training, I began taking client calls independently and was evaluated on the quality of service I provided. Interested in joining the Bloomberg Customer Support team? All phone calls are routed randomly to any available representative globally based on the language. I attribute that to the career mobility and opportunities here. This is a 60-minute interview including two sessions. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Bloomberg is an equal opportunity employer and we value diversity at our company. <br><br>With over 4 years of working in customer service, my most recent experiences are focused on finance. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. om ons te informeren over dit probleem. Bloomberg Professional Services connect decision makers to a dynamic network of information, people and ideas. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. An email has been sent to containing a link to reset your password! ), A demonstrated interest in Finance and / or Technology, Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem solving skills as well as an ability to work independently and as part of a larger global team, An interest in progressing a career within Bloomberg, Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Start full time role in July (24th) or September (18th) (2023), Occasionally work weekends or on a bank holiday (weekday off in lieu). Moreover, it is often not a popular career choice among college graduates for reasons such as (stereotypically) unsatisfactory compensation, low career ceiling, cultural biases and so on. You have one or more applications created by recuiters on your behalf. Are you passionate about working in the financial markets and by the prospect of providing technical support for the worlds leading financial professionals? Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Were committed to building a diverse and inclusive workforce. Know Your Worth. Passionate about learning, <br> understanding, analysing and dealing with data. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the . Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Based on 35 salaries posted anonymously by Bloomberg L.P. Dcouvrez le salaire type chez Bloomberg L.P. publi anonymement par les employs de Bloomberg L.P.. The estimated total pay for a Global Customer Support Representative at Bloomberg L.P. is $103,530 per year. Bloomberg Jobs. Bloomberg is an equal opportunity employer and we value diversity at our company. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Ive always been interested in working with the media, but I never thought I would stumble upon customer service as a career. Where. Bloomberg L.P. Ability to start full time role on July 24th or September 18th 2023, Bachelor's degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. Bloomberg Customer Service Portal. This will only be arranged for candidates who can attend interviews in our office. Please let us know if you require any reasonable adjustments to be made for the recruitment process. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Please help us protect Glassdoor by verifying that you're a message, please email The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. Wir entschuldigen uns fr die Umstnde. You have one or more applications created by recuiters on your behalf. As an meticulous and enthusiastic graduate of language education, An analytical mindset <br>comes naturally. Estimated $112K - $142K a year. Questions youd like to ask the interviewers to show that you are keen on Bloomberg and the role. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Focused on customer service, result-oriented, pre- and post-sales support, ability to work in cross functional teams and international exposure.

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